FAQ

Frequently Asked Questions

What materials do you use?
Our bags are made from 100% Italian calfskin leather, paired with durable polyester interiors and gold-toned hardware. Every detail is chosen to reflect elegance, function, and longevity.

Where are your bags made?
Each piece is handcrafted in small batches by skilled artisans in China, using Italian leather and our signature D’Ari design standards.

What is your return policy?
We accept returns on unused, undamaged items within 14 days of delivery. To initiate a return, please email us at support@yourdomain.com with your order number.

How long will my order take to arrive?
Orders typically ship within 2–3 business days. Domestic orders arrive within 5–7 business days. International shipping timelines vary by destination. You'll receive tracking information as soon as your order ships.

Do you offer international shipping?
Yes, we ship worldwide. Please note that customs fees, duties, and taxes may apply depending on your location. These are the responsibility of the recipient.

Is every bag a limited edition?
Yes. All of our bags are produced in limited quantities and may not be restocked. If you love something, we recommend securing it before it sells out.

Do you offer custom or pre-order pieces?
Occasionally. Join our email list or follow us on Instagram to be notified about pre-orders, restocks, and limited capsule collections.